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Patient Education Resource Guide

MSK librarians guiding patients, family members, and caregivers to cancer information

Reaching Your Librarians

If you have any questions about finding information or support, librarians at the MSK Library are here to help!

Our library Ask Us help page features a streamlined question submission form, live chat with Zoom-enabled screen sharing, and lists of frequently asked questions (FAQ Topics).

You can use this Ask Us page to:

  • Request an MSK librarian conduct a literature search for you on a research topic.
  • Email MSK Library staff a question.
  • Chat with an MSK librarian Monday-Friday, 10am-4pm ET.
  • Explore answers to frequently asked questions.

The MSK Library is fully virtual, and no longer has a physical space on MSK's main campus. When you call 212-639-7439, you are reaching our Reference Desk voicemail service, and a librarian will call you back. If you need to quickly reach someone, please use our chat, submit a question, or email us directly.

Searching the MSK Library Website

To explore library resources via the MSK Library website, look to the top left of that site for ONESEARCH. You can search across articles, books, and more via the search bar there.

Film Library

A common question we get at the MSK Library is how to request Radiology images. While we have a similar name to MSK's Film Library, we are two separate libraries, and the MSK Library is not able to send you images.

Instead, please look to this guide for instructions on how to request images through MyMSK, our patient portal: Frequently Asked Questions About Viewing Your Radiology Test Results. This page includes email addresses and phone numbers in case you are having difficulty or choose not to sign up for MyMSK.

Help for Non-MSK Patients

While MSK Library services are only for MSK patients and their family members and caregivers, we hope everyone who explores this guide finds the information they need.

As described in Learning About Cancer on the Getting Started with Cancer Research page of this guide, there are a number of sites we recommend as librarians. Two organizations we list there offer ways to reach their teams to ask cancer-related questions and get help: